Gestão de crises e comunicação: o que é e como fazer?

Ações rápidas e eficazes para lidar com situações desafiadoras. Círculo traçado

O que é a gestão de crise e comunicação?

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5 passos fundamentais a serem seguidos para obter sucesso:

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Preparação e planejamento

[{"selector":"#anim-5ce2c4eb-d69b-40b4-b3d8-e5a08e9c940d","keyframes":{"opacity":[0,1]},"delay":0,"duration":1000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-706708ec-d88e-491e-87a9-062f0aada38a","keyframes":{"transform":["translate3d(-43.0303%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":1000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-e546e4f6-2927-4769-ab28-ee5935d996a7","keyframes":{"opacity":[0,1]},"delay":0,"duration":1000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-4ff8b237-96c7-47a7-9590-7366c7f1a318","keyframes":{"transform":["translate3d(53.33334%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":1000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-9b1c3457-7265-4126-90d6-a5d314b54e25","keyframes":{"opacity":[0,1]},"delay":0,"duration":1000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-cb297041-420b-4e8e-a8d1-32aa9025396c","keyframes":{"transform":["translate3d(0px, 425.37023%, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":1000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-0a861436-5ba7-427e-a9f7-2119c939f1e2","keyframes":{"opacity":[0,1]},"delay":1000,"duration":1000,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] criação de um plano de gerenciamento de crises que identifique possíveis cenários desafiadores. Aprenda mais

Comunicação proativa e transparente

[{"selector":"#anim-7bafc2eb-d7bb-47d9-8e60-0e0af8df81ca","keyframes":{"opacity":[0,1]},"delay":0,"duration":1000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-aa88ce18-0de6-4767-9e27-7592505ad436","keyframes":{"transform":["translate3d(0px, 425.37023%, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":1000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-5e2c948f-07cd-4717-8683-a283e4e25545","keyframes":{"opacity":[0,1]},"delay":1000,"duration":1000,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-22832d07-c868-48b1-8ea5-9ce2284166d9","keyframes":{"opacity":[0,1]},"delay":0,"duration":1000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-a0145555-e06d-4ea7-bd71-950b318301da","keyframes":{"transform":["translate3d(53.33334%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":1000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-78ba7e2a-6c8b-4847-ad84-65a6b18f497f","keyframes":{"opacity":[0,1]},"delay":0,"duration":1000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-2bf18c0c-cebc-4750-8d63-dcecbc3f472a","keyframes":{"transform":["translate3d(-43.0303%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":1000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] É importante fornecer informações atualizadas, precisas e relevantes sobre a situação. Aprenda mais

Liderança e tomada de decisões assertivas

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Monitoramento e resposta ágil

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Avaliação e aprendizado contínuo

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Conheça a intranet corporativa da MMCafé!

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MAIS STORIES

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